{"id":1936,"date":"2026-02-09T15:56:57","date_gmt":"2026-02-09T15:56:57","guid":{"rendered":"https:\/\/ingasatiene.com\/?page_id=1936"},"modified":"2026-02-23T10:56:47","modified_gmt":"2026-02-23T10:56:47","slug":"delivery-returns","status":"publish","type":"page","link":"https:\/\/ingasatiene.com\/nb\/delivery-returns\/","title":{"rendered":"Levering og retur"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1936\" class=\"elementor elementor-1936\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2266bd e-flex e-con-boxed e-con e-parent\" data-id=\"c2266bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-298d884 elementor-widget elementor-widget-text-editor\" data-id=\"298d884\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\">Returer og bytter<\/h2>\n\n\n\n<p>Hos Hudagenten \u00f8nsker vi at du skal v\u00e6re helt forn\u00f8yd med produktene dine. Vi tilbyr 30 dagers returrett fra den dagen du mottar varen din.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Returbetingelser<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Retur gjelder kun for u\u00e5pnede produkter med intakt forsegling og originalemballasje.<\/li>\n\n\n\n<li>Produkter som er \u00e5pnet, testet eller brukt, kan ikke returneres av hygieniske \u00e5rsaker - jf. angrerettloven \u00a722 bokstav g.<\/li>\n\n\n\n<li>Full refusjon utstedes for varer som oppfyller returbetingelsene.<\/li>\n\n\n\n<li>Kunden er ansvarlig for returfraktkostnadene.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Slik returnerer du en vare<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Kontakt oss<\/li>\n\n\n\n<li>Last ned og skriv ut returetiketten etter registrering.<\/li>\n\n\n\n<li>Fest etiketten tydelig p\u00e5 emballasjen.<\/li>\n\n\n\n<li>Pakk varen forsvarlig inn i originalemballasjen, og legg ved bestillingsnummeret eller pakkseddelen.<\/li>\n\n\n\n<li>Lever pakken til Posten\/Bring. Ta vare p\u00e5 kvitteringen med sporingsnummeret til returen er mottatt.<\/li>\n<\/ol>\n\n\n\n<p>N\u00e5r vi har mottatt og inspisert varen, vil kj\u00f8pesummen bli refundert til samme betalingsmetode som ble brukt ved kj\u00f8pet.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Bytte av gjenstand<\/h2>\n\n\n\n<p>\u00d8nsker du \u00e5 bytte til en annen variant eller st\u00f8rrelse?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Legg inn en ny bestilling i nettbutikken p\u00e5 hudagenten.no.<\/li>\n\n\n\n<li>Registrer den opprinnelige varen som en retur via returportalen.<\/li>\n\n\n\n<li>En refusjon for den returnerte varen vil bli utstedt s\u00e5 snart den er mottatt og inspisert.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Klager (reklamasjoner)<\/h2>\n\n\n\n<p>Dersom en vare er skadet eller mangelfull, har du rett til \u00e5 reklamere i henhold til forbrukerkj\u00f8psloven. Reklamasjonsretten gjelder i 2 \u00e5r fra du mottok varen (5 \u00e5r for produkter som er ment \u00e5 vare vesentlig lenger).<\/p>\n\n\n\n<p>For \u00e5 sende inn en klage, send en e-post til <a>kontakt@hudagenten.no<\/a> inkludert:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bestillingsnummer<\/li>\n\n\n\n<li>Bilder av produktet og emballasjen<\/li>\n\n\n\n<li>En kort beskrivelse av problemet<\/li>\n<\/ul>\n\n\n\n<p>Vi dekker alltid fraktkostnadene for godkjente reklamasjoner.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Fraktskader (DOA - Damage on Arrival)<\/h2>\n\n\n\n<p>Hvis pakken eller produktet er skadet ved levering, m\u00e5 du melde fra om dette innen 48 timer etter mottak.<\/p>\n\n\n\n<p>Registrer saken via return.shipmondo.com\/hudagenten og last opp bilder av emballasjen og produktet for rask behandling.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Uavhentede pakker<\/h2>\n\n\n\n<p>Hvis en pakke ikke hentes ut innen fristen og du ikke har gitt oss beskjed om at du \u00f8nsker \u00e5 benytte deg av angreretten, anses dette ikke som gyldig bruk av angreretten.<\/p>\n\n\n\n<p>Uavhentede pakker p\u00e5legges et ekspedisjonsgebyr p\u00e5 199 kroner for \u00e5 dekke retur- og administrasjonskostnader.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns and Exchanges At Hudagenten, we want you to be completely satisfied with your products. We offer a 30-day return [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1936","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ingasatiene.com\/nb\/wp-json\/wp\/v2\/pages\/1936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ingasatiene.com\/nb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ingasatiene.com\/nb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ingasatiene.com\/nb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ingasatiene.com\/nb\/wp-json\/wp\/v2\/comments?post=1936"}],"version-history":[{"count":6,"href":"https:\/\/ingasatiene.com\/nb\/wp-json\/wp\/v2\/pages\/1936\/revisions"}],"predecessor-version":[{"id":2009,"href":"https:\/\/ingasatiene.com\/nb\/wp-json\/wp\/v2\/pages\/1936\/revisions\/2009"}],"wp:attachment":[{"href":"https:\/\/ingasatiene.com\/nb\/wp-json\/wp\/v2\/media?parent=1936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}